Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to all personal data collected by lim4d through our website at https://lim4d.cam, mobile applications (if any), customer support channels, and any other services we provide. We process personal data in accordance with applicable data protection laws including the General Data Protection Regulation (GDPR) where applicable, and international privacy standards recognized by our operating jurisdiction.

lim4d operates as an international online gaming platform serving players primarily in Indonesia. As such, we collect and process personal data necessary to provide our services, comply with regulatory obligations, prevent fraud, and ensure responsible gaming practices. This policy describes our practices transparently so you can make informed decisions about using our platform.

2. Data Controller Information

lim4d acts as the data controller for the personal information collected through our platform. As the data controller, we determine the purposes and means of processing your personal data and are responsible for its protection. For questions or concerns about this Privacy Policy or our data practices, you may contact us at:

Email: [email protected]
Website: https://lim4d.cam

3. Personal Data We Collect

3.1 Information You Provide Directly

When you register an account with lim4d, we collect the following personal information:

• Identity Information: Full legal name, date of birth, gender, nationality
• Contact Information: Email address, phone number, residential address
• Account Credentials: Username, password (stored in encrypted form)
• Identity Verification Documents: KTP (Indonesian National Identity Card), passport, or other government-issued identification; proof of address documents such as utility bills or bank statements
• Financial Information: Bank account details (account number, bank name, account holder name), e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history
• Communication Data: Messages you send to customer support, feedback submissions, survey responses

3.2 Information Collected Automatically

When you use lim4d services, we automatically collect certain technical and usage data:

• Device Information: IP address, device type, operating system, browser type and version, screen resolution, device identifiers
• Usage Data: Pages viewed, time spent on pages, click patterns, search queries, games played, bet history, deposit and withdrawal records
• Location Data: Approximate geographic location derived from IP address to verify compliance with geographic restrictions
• Cookies and Tracking Technologies: Session cookies, preference cookies, analytics cookies (see Section 9 for detailed cookie policy)
• Gameplay Data: Betting patterns, favorite games, win/loss records, session duration, responsible gaming tool usage

3.3 Information from Third Parties

We may receive additional information about you from third-party sources including:

• Payment processors and banks for transaction verification
• Identity verification service providers for KYC compliance
• Fraud prevention and security service providers
• Marketing partners (only if you have consented to such data sharing)

4. How We Use Your Personal Data

4.1 Service Provision

lim4d uses your personal data to provide, maintain, and improve our gaming services:

• Creating and managing your gaming account
• Processing deposits, withdrawals, and other financial transactions
• Providing customer support and responding to your inquiries
• Delivering personalized gaming recommendations based on your preferences
• Maintaining accurate transaction records and account balances

4.2 Legal and Regulatory Compliance

We process personal data to comply with legal obligations:

• Verifying your identity and age (21+ requirement) through KYC procedures
• Preventing underage gambling, fraud, money laundering, and other illegal activities
• Complying with anti-money laundering (AML) regulations and reporting obligations
• Responding to legal requests from law enforcement or regulatory authorities
• Maintaining records as required by gaming licenses and international regulations

4.3 Security and Fraud Prevention

We analyze usage patterns and account behavior to:

• Detect and prevent fraudulent transactions and account abuse
• Identify suspicious betting patterns or collusion
• Protect against unauthorized account access
• Monitor for bonus abuse and terms violations
• Ensure the integrity of our gaming platform

4.4 Responsible Gaming

Your personal data helps us promote responsible gaming:

• Implementing deposit limits, loss limits, and self-exclusion requests
• Monitoring gameplay patterns for signs of problem gambling
• Providing reality check reminders and session time alerts
• Enforcing mandatory cooling-off periods for limit increases
• Contacting players who may benefit from responsible gaming support

4.5 Marketing and Communications

With your consent, we may use your data for:

• Sending promotional offers, bonuses, and special event notifications
• Providing personalized marketing based on your gaming preferences
• Conducting customer satisfaction surveys and gathering feedback
• Sending service updates, account notifications, and security alerts

Note: You may opt out of marketing communications at any time through your account settings or by clicking the unsubscribe link in any marketing email. Service-related communications (transaction confirmations, security alerts, terms updates) cannot be opted out of as they are essential to account operation.

5. Legal Basis for Processing

Under data protection laws, we must have a legal basis to process your personal data. lim4d processes personal data under the following legal grounds:

• Contractual Necessity: Processing is necessary to provide the services you requested when creating an account (account management, transaction processing, game delivery)
• Legal Obligation: Processing is required to comply with regulatory requirements, gaming licenses, AML laws, and age verification mandates
• Legitimate Interests: Processing is necessary for our legitimate business interests in fraud prevention, security, platform improvement, and business analytics, provided these interests do not override your fundamental rights
• Consent: Where required by law, we obtain your explicit consent for marketing communications, cookies, and optional data processing activities. Consent can be withdrawn at any time.

6. Data Sharing and Disclosure

6.1 Third-Party Service Providers

lim4d shares personal data with trusted third-party service providers who assist in operating our platform:

• Payment Processors: Banks and payment gateway providers (BCA, BRI, BNI, Mandiri, e-wallet partners) to process deposits and withdrawals
• Identity Verification Services: KYC/AML compliance providers to verify identity documents
• Cloud Hosting Providers: Secure data storage and server infrastructure providers
• Customer Support Tools: Live chat and ticketing system providers
• Analytics Services: Website analytics and performance monitoring tools
• Game Providers: Licensed casino and sports betting content suppliers

All third-party providers are contractually obligated to handle your data securely, use it only for specified purposes, and comply with applicable data protection laws. We conduct due diligence to ensure providers maintain adequate security standards.

6.2 Legal Disclosures

We may disclose personal data when required by law or to protect our rights:

• In response to valid legal requests from law enforcement or regulatory authorities
• To comply with court orders, subpoenas, or other legal processes
• To investigate suspected fraud, terms violations, or illegal activities
• To protect the safety, rights, or property of lim4d, our users, or the public
• In connection with a business merger, acquisition, or asset sale (users will be notified)

6.3 No Sale of Personal Data

lim4d does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is shared only as described in this Privacy Policy.

7. Data Security

lim4d employs industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

• Encryption: All data transmitted between your device and our servers is protected by 256-bit SSL/TLS encryption, the same standard used by financial institutions
• Secure Storage: Personal data is stored on secure servers with encryption at rest and access controls limited to authorized personnel
• Access Controls: Multi-factor authentication, role-based access permissions, and regular access audits for internal staff
• Network Security: Firewalls, intrusion detection systems, and continuous monitoring for suspicious activity
• Regular Security Audits: Periodic third-party security assessments and penetration testing
• Employee Training: Staff handling personal data receive data protection and security training

Despite our security measures, no system is completely secure. We cannot guarantee absolute security but commit to promptly notifying affected users and relevant authorities in the event of a data breach, as required by law.

8. Data Retention

lim4d retains personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy and comply with legal obligations:

• Active Accounts: Personal data is retained while your account remains active and for a reasonable period afterward to handle disputes or regulatory inquiries
• Closed Accounts: After voluntary account closure, we retain certain data for 5-7 years to comply with financial record-keeping requirements, AML regulations, and potential legal claims
• Transaction Records: Financial transaction data is retained for at least 5 years as required by gaming licenses and tax regulations
• Marketing Data: Marketing consent records and communication history are retained until you withdraw consent or as required by law
• Anonymized Data: After retention periods expire, personal data may be anonymized and retained indefinitely for statistical analysis and business intelligence

9. Cookies and Tracking Technologies

lim4d uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. Cookies are small text files stored on your device when you visit our website.

9.1 Types of Cookies We Use

• Essential Cookies: Necessary for website functionality, login sessions, and security features. These cannot be disabled without affecting site operation.
• Performance Cookies: Collect anonymous data about how users interact with our website to improve performance and user experience
• Functional Cookies: Remember your preferences, language settings, and previous choices to provide a personalized experience
• Marketing Cookies: Track your activity across websites to deliver relevant advertisements and measure campaign effectiveness

9.2 Managing Cookies

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies may prevent you from using certain features of lim4d. For detailed instructions on managing cookies, consult your browser's help documentation.

10. Your Privacy Rights

Under applicable data protection laws, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data, subject to legal retention requirements
• Right to Restrict Processing: Limit how we use your data in certain circumstances
• Right to Data Portability: Receive your personal data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes
• Right to Withdraw Consent: Withdraw consent for consent-based processing at any time

To exercise any of these rights, please contact our support team at [email protected] with your request. We will respond within 30 days and may require identity verification to process your request. Note that certain rights may be limited by legal obligations, such as regulatory record-keeping requirements.

11. International Data Transfers

lim4d operates internationally and may transfer personal data to countries outside Indonesia for processing and storage. When we transfer data internationally, we ensure appropriate safeguards are in place through:

• Standard contractual clauses approved by data protection authorities
• Transfers to countries with adequate data protection frameworks
• Implementation of technical and organizational security measures

By using lim4d services, you consent to the international transfer of your personal data as described above.

12. Children's Privacy

lim4d services are strictly intended for individuals aged 21 and older. We do not knowingly collect personal data from anyone under the age of 21. If we discover that we have inadvertently collected data from a minor, we will immediately delete that information and close the associated account. Parents or guardians who believe a minor has provided personal data to lim4d should contact us immediately at [email protected].

13. Changes to This Privacy Policy

lim4d reserves the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or service offerings. Material changes will be communicated via email notification and/or a prominent notice on our website. The "Last Updated" date at the bottom of this policy indicates when changes were last made. We encourage you to review this Privacy Policy periodically. Continued use of lim4d services after changes are posted constitutes acceptance of the updated policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Data Protection Officer
Email: [email protected]
Website: https://lim4d.cam

We will respond to all inquiries within 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.

Last Updated: January 1, 2026